Frequently Asked Questions
Your guide to premium home cinema solutions and support.
What is the standard shipping time for projectors and screens?
We typically process orders within 1-2 business days. Shipping usually takes 3-7 business days via DHL, FedEx, or UPS, depending on your location and regional warehouse availability.
Do you offer a warranty on NothingProjector products?
Yes, all our projectors and ALR screens come with a standard 1-year manufacturer warranty covering technical defects and hardware malfunctions.
What is your return policy for home cinema equipment?
We offer a 30-day return policy. Items must be in their original packaging and condition. Please note that return shipping costs for non-quality related issues are the responsibility of the customer.
Are your ALR screens compatible with all types of projectors?
Our Ambient Light Rejecting (ALR) screens are specifically optimized for Ultra Short Throw (UST) projectors. Please check the product specifications to ensure compatibility with Long Throw or Standard projectors.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and secure financing options like Klarna or Affirm in select regions.
Do I need to pay customs duties or import taxes?
For orders shipped from our local warehouses (US, EU, UK), taxes are included. For international shipments from our global hub, customers may be responsible for local import duties and VAT.